What is CRM

A CRM stands for Customer Relationship Management System. It's a platform which connects all your departments like sales to marketing to customer help desk and it also organizes notes, activities invoice etc. with the CRM system most companies see a significant increase in leads, sales revenue.


CRM is a software system that helps business owners nurtures their relationships with their clientele. A CRM assists the organization, efficiency, time management & impressing clients every step of the way. A CRM records and analyzes all calls, emails, and meetings, helps to improve customer services, drive sales and increase revenue. It can track the segments & slice the data.


With CRM you can track

1.

Lead scoring based on triggers

2.

Multiple contacts within a company like mobile contacts and email.

3.

Notes history i.e. what is sanded to whom and when

4.

Current sales pipeline stage. I.e. sales process reached up to where.

5.

Detailed reporting of each and every client since beginning to current.


Why Customer Relationship Management

CRM ensures your data is in one place and can easily be updated by anyone, anytime and anywhere.

1.

CRM system helps to generate, capture and qualify the potential clients leads.

2.

CRM systems also manage existing clients' deals and their contact information. It creates a pipeline for sales and manages all the existing deals as scheduled.

3.

CRM can handle day to day client interaction as well as generating and sending messages and invoices by itself.

4.

CRM can control the automate sales process and marketing automation rules and triggers.

5.

CRM can handle self control customer service and help desk on a decent level of communication with customers.

Copyrights@ 2021 Mindwave Software . All Rights Reserved. Host & Design By: Mindwave (IT Solutions)